Elevate Every Candidate Experience
Support every candidate with personalised guidance, advanced tools, and human support—creating a candidate experience that strengthens confidence, engagement and your brand.
Why Supporting Every Candidate Matters — Even the Ones You Don't Hire
A rejection doesn't end the candidate experience. How you handle it defines your brand. Candidates who feel respected and supported are more likely to reapply, refer others, and speak positively about your organisation—even if they weren't hired.
52%
of candidates who were given feedback were more likely to continue a relationship with the company regardless of a job offer.
The Org
70%
of candidates who have a negative experience will discourage others from applying.
PWC
43%
of hiring costs can be reduced when organisations build a strong employer brand—something directly strengthened by positive candidate experiences.
Survale
28%
lower turnover—plus hiring times that are 1–2 weeks faster—are the results companies see when they build a strong employer brand.
Universum
Give Every Candidate the Confidence to Succeed—With You or Beyond
CandidateCare makes every candidate feel supported—from application to outcome. Personalised tools, interview prep, and career guidance help all candidates build confidence and leave with a positive impression of your brand, regardless of the outcome.
Seamlessly integrated into your recruitment process, it provides valuable candidate insights to improve your experience and strengthen your employer brand. Easy to implement and highly cost-effective, CandidateCare delivers meaningful impact for candidates and your organisation.
Five Ways to Enhance your Candidate Experience
CandidateCare is a game-changer for your candidate experience - seamlessly integrated into your current candidate approach .
1
Provide
feedback
Offer personalised feedback to unsuccessful candidates, highlighting both strengths and areas to develop.
2
Be
transparent
Give clear and specific reasons for why they were not selected.
3
Show
appreciation
Thank candidates for their time, effort, and interest in the role.
4
Express
empathy
Use empathetic language that acknowledges the effort and disappointment of the candidate.
5
Offer
CandidateCare
Support candidates throughout their job search from start to finish.
CandidateCare is the first of its kind, providing your candidates with a blend of one-on-one, self-directed, and live group sessions to support their success and yours.
What's included
CareerHub Job search for 3 months
Curated content, tools, and guides—including our Future Fit Career Framework—to support every step of the job search. Access articles, eBooks, templates, events, and more.
Live Sessions
Unlimited webinars led by Career Coaches covering job search essentials: Resume Builder, Interview Ready, Networking, LinkedIn, Future Fit, and wellbeing topics.
Candidate Coaching
Weekly group coaching for personalised guidance, problem-solving, and actionable insights. Book sessions via the dashboard.
Resume Builder Tool
Step-by-step resume creation with templates, examples, and version management for tailored applications.
Job Search Toolkit
Track opportunities, applications, networking contacts, interviews, and action steps to organise and streamline your job search.
On-Demand Videos
Micro-learning videos on STAR storytelling, value propositions, resumes, interviews, and other job search essentials.
My Goals Tool
Reflect on priorities, set personalised career goals, and plan actions to drive an effective, high-momentum job search.
Optional
Resume Writing Service
Professional resume writing for a selected role, plus access to the Resume Builder Tool to create and manage additional versions.
Career ID Assessment & Debrief
A 15-minute online assessment providing insights on workstyle, values, strengths, and career direction, with optional coaching debrief.
Counselling
Access to a professional counsellor to support candidates' wellbeing, particularly for those struggling with outcomes.
Interview Coaching
One-on-one coaching to help candidates—especially highly skilled, diverse, or migrant talent—succeed in interviews and assessments.
CASE STUDY
An enhanced candidate experience for a national energy provider
A major electricity infrastructure provider partnered with Career Money Life to deliver a consistent, supportive candidate experience during high-volume hiring. With applicants ranging from graduates to skilled migrants and regional professionals, the program offered practical, inclusive support that strengthened employer brand and helped candidates feel prepared and valued throughout the process.
Read Case Study
4.8 Feedback Rating
Run all your programs from a single, seamless platform
HRHub is a secure, next-generation platform that lets HR teams manage Career Money Life programs effortlessly—from sharing employee details and tracking invoices to accessing real-time reports.
HRHub also provides full visibility into candidate experience, letting you track engagement, monitor usage, and retain candidates for your future talent pool.
Hear how organisations are transforming candidate experiences with CandidateCare:
The CandidateCare offering is genuinely impressive. It creates a real point of difference for us as a team and reflects the level of support we want to provide.
Australian energy infrastructure company
The program has been a real differentiator for us as. Candidates consistently report feeling supported, prepared, and valued — even if they aren’t successful. It’s a standout part of our recruitment experience.
Consumer Goods Brand
Offering CandidateCare has improved our employer brand. Candidates feel genuinely supported from start to finish, and the coaching and tools make a real difference in their confidence and engagement.
Retail Company
CandidateCare allows us to help applicants who might not fit perfectly in one role but have great potential. With coaching, resources, and guidance, they leave the process feeling empowered and prepared for future opportunities.
Software & Technology Solutions
Offering CandidateCare has improved our employer brand. Candidates feel genuinely supported from start to finish, and the coaching and tools make a real difference in their confidence and engagement.
Retail Company
The CandidateCare offering is genuinely impressive. It creates a real point of difference for us as a team and reflects the level of support we want to provide.
Australian energy infrastructure company
How our coaching programs have supported growth and career success:
I honestly didn’t expect any support after the interview, so getting clear feedback and guidance was a nice surprise. It helped me understand what to work on, and I walked away feeling a lot more confident.
Erin, Non Profit Sector Employee
The interview prep tools were super helpful. I felt more organised and knew exactly how to show up. Even though I didn’t get the role, the support made the whole process feel a lot less stressful.
Andrew, Utilities Sector Employee
What I appreciated most was the honesty. The feedback was straightforward but encouraging, and it made it easier to figure out my next steps.
Sam, Utilities Sector Employee