Built for HR.
Loved by Employees.
Support your people through moments that matter with a platform that fuses empathy and innovation to meet their needs, their way.
Our platform is purpose-built to empower employees from first days to last—and every moment in between. From major life events like redundancy, parental leave, and retirement to day-to-day needs such as wellbeing resources, EAP support, or upskilling—these “moments of truth” shape how your people view you and your brand. That’s why we deliver holistic, human-centred support exactly when it matters most.
Powered by our innovative credit-based marketplace, you can offer meaningful support that’s easy to implement, cost-controlled, and tailored to every individual’s needs—giving employees the freedom to choose and HR leaders the confidence to scale support with ease.
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For Your People
Our HR Platform at a Glance: Credit Marketplace, Real-Time Reporting & Secure Compliance
Choice-Centric and Flexible
Give employees the freedom to choose the services that matter most to them, with a platform designed to flex around individual needs and changing moments.
Inclusive Design
Built to support every employee across every life stage, ensuring equitable access to meaningful programs, tools, and resources.
No Funds Wasted
Our credit-based system ensures every dollar works harder—unused credits automatically return for reuse, so nothing is ever wasted.
Real-Time Insights
Access live dashboards with engagement data, reviews, NPS, and outcomes—helping HR make smarter, faster, and more informed decisions.
Holistic and Complete
One platform delivering end-to-end support—from coaching and wellbeing to transitions, planning tools, and curated services—all in one place.
Secure & Compliant
Enterprise-grade security and industry best practices protect every user and every interaction.
Backed by Experience, Delivered with Heart
Powered by years of HR, career, and transition expertise—and grounded in genuine care for the people you support.
Direct & Digital
A seamless digital experience that connects employees directly to trusted coaches, providers, and tools—anytime, anywhere.
One Program or Many
Offer one program or many the choice is entirely yours. With no annual subscription or platform fees, you can scale support as your needs evolve. Simply choose the programs and credit budget that work best for your people.
How our Platform Supports Every Career Moment
Coaching
- Seamlessly find, evaluate, and schedule sessions with coaches.
Planning Tool
- Set, track, and manage career and life planning objectives with dedicated tools.
AI Assessment
- Utilise a comprehensive assessment tool with an intelligent dashboard to track progress and guide the journey.
Booking
- Easily book and attend live training sessions and workshops.
Insights
- Access up-to-date market intelligence and search for relevant open job roles directly within the platform.
- Access professional resume writing assistance and use AI-powered tools to manage and refine job application documents.
Marketplace
- Connect with a diverse range of over 500 vetted service providers tailored to meet the needs of each unique career journey.
Assessment
- Access a fast, secure CareerCanvas assessment to map values, strengths, and transferable skills.
Interpretation
- View instant visual results and practical interpretations that clarify goals. Move from data to action with guidance on interview prep and next steps.
& Tools
- Connect results to live job market data, tailored resumes, and role suggestions. Identify and bridge skill gaps with targeted short courses and development tools.
Integration
- Engage with certified coaches for personalised debriefs directly within the platform. Results are shared securely and automatically unshared to ensure privacy.
Ecosystem
- Experience a seamless journey from assessment to action within the integrated CareerHub ecosystem.
Coaches
- Access a pool of vetted coaches tailored to specific organisational needs.
- Empower employees to select coaches matching their preferences and needs, with instant scheduling.
- Unlock deeper personal insights using our proprietary tool and professional debrief, featuring secure sharing to ensure confidentiality.
- Set and track your personal and professional long-term goals with a holistic planning tool.
- Access a comprehensive library of resources to complement and extend learning.
Dashboard
- Easily review and track key takeaways while ensuring coachee confidentiality.
Sessions
- Access live group sessions focused on mental, physical, and financial well-being.
Marketplace
- Explore a curated marketplace of professional development courses designed to sustain and amplify coaching outcomes.
Coach
- Access to a diverse choice of professionals, including psychologists, career coaches, and money coaches.
Support
- Access professional support on each step of the aging parent journey.
Comparison
- Ability to compare and select counsellors and coaches based on user reviews, expertise, and location.
Option
- Book sessions instantly online with real-time booking availability.
Channels
- Access the EAP via EAPHub directly, via the web request form or by contacting us at our 24/7 1300#
Wellbeing Resources
- Engage with Wellbeing tools and resources anytime.
- Attend live sessions on wellbeing topics.
Content
- Build a My Life Plan tool for long-term planning.
- Access to on-demand content for flexible learning and support.
Coach
- Select from a network of experienced coaches specialising in parental leave and return to work.
- Schedule coaching sessions in real time.
Sessions
- Access live sessions focused on wellbeing and parenting group coaching.
AI Assessment
- Clarify your career path with a securely integrated assessment, complete with a professional debrief.
- Use a dedicated tool to align your personal, family, and career goals.
Resources
- Explore a comprehensive library of tools, resources, and checklists designed for every stage of your child's development and your return-to-work journey.
Marketplace
- Access a collection of vetted service providers tailored to the specific needs of new and returning parents.
- Select from a network of experienced coaches specialising in pre-and post-retirement planning, lifestyle design, and transition.
- Schedule coaching sessions in real time.
Sessions
- Access live sessions focused on well-being, financial literacy, and retirement-focused group coaching.
Assessment
- Clarify financial and lifestyle readiness for retirement with a securely integrated assessment, complete with a professional debriefing.
- Align financial, social, and personal goals for life after work with a dedicated planning tool.
and Resources
- Access a comprehensive library of tools, resources, and checklists for every stage of approaching and living in retirement.
Marketplace
- Access a collection of vetted service providers tailored to the specific needs of individuals approaching and in retirement.
- Candidates access group coaching sessions to help navigate job search challenges.
- Candidates participate in live sessions covering key job search strategies and skills.
- Candidates access Career Hub for all career development and job search support.
- Candidates explore comprehensive library of tools and resources to support job search.
- Candidates create professional and impactful resumes using dedicated resume-building tools.
- Candidates align personal and career goals with a dedicated planning tool.
Workflow
- Talent Acquistion access seamless integration with existing candidate workflows.
Landing Page
- TA Teams access a customised, co-branded landing page for simple and convenient candidate support.
Feedback
- TA Teams can monitor and track candidate engagement with all support resources.
Feedback
- TA teams access feedback collected from the candidate journey at each stage, available anytime.
Our Marketplace
Our Marketplace is a flexible, employee-focused hub that connects people with the right support for their career, wellbeing, and personal development. It offers a broad range of services, from coaching and training programs to financial and wellbeing experts, all carefully vetted for quality.
Extensive, Curated Selection
Access over 500 carefully vetted providers — including career coaches, financial advisors, wellbeing experts, and training programs. Clients can customise which providers their employees see, ensuring relevance and quality.
Transparent Credit System
Sponsored credits can be used to unlock services that matter most. Expired credits roll back to the Company Credit Wallet for reuse, maximising value. Employees can also top up with their own funds if desired.
Advanced Search
Employees can filter providers by location, expertise, diversity, and ratings, compare options, shortlist favourites, and make instant bookings.
Reviews and Ratings
Every service and provider is supported by employee reviews, helping participants make informed choices and discover the most suitable support.
BYO Supplier Option
Employees can nominate a trusted provider, subject to eligibility, giving them greater ownership and flexibility.
Extensive, Curated Selection
Access over 500 carefully vetted providers — including career coaches, financial advisors, wellbeing experts, and training programs. Clients can customise which providers their employees see, ensuring relevance and quality.
Our Supplier Community
High-quality providers, carefully selected for your people.
Our marketplace is powered by 500-plus highly experienced providers whose backgrounds reflect the diversity of your workforce. From women-owned and First Nations-led businesses to migrant specialists and practitioners with lived experience, every provider is rigorously vetted to ensure trusted, culturally aware support across career, money, wellbeing and life services.
Thorough vetting of every provider, including qualifications, accreditations, insurance, and references
Ongoing quality monitoring to ensure consistent standards and reliable service
Transparent, unedited employee reviews across the platform
Strong performance with an average rating of 4.8 out of 5
Clear Code of Conduct covering ethics, confidentiality, inclusivity, and respectful practice
A diverse supplier community including women-owned businesses, First Nations providers, neurodivergent professionals, and culturally diverse practitioners
Support for your ESG and supplier diversity goals through inclusive sourcing and Women Owned Business Status
Wide range of high-quality services across career, coaching, wellbeing, money, legal, and practical life support
Employee choice to select the provider that suits their needs
HR oversight through one secure, centralised platform
For HR
Our HR platform gives you everything you need to run with ease. From onboarding employees and managing support requests to monitoring engagement and outcomes, it brings all your tools together in one secure, intuitive space.
With built-in insights and ongoing support from our team, you can streamline administration and stay focused on what truly matters—supporting your people through moments that count.
Simple Data Upload
Easy and secure upload of employee details and program data. Making it simple to add and track employees programs
Safe and Secure
Secure platform enabling HR user setup with access levels. Set budgets, manage spending, and invoices with transparency and ease.
Anytime Reporting
Access real-time dashboards with engagement data, program trends, insights, and feedback, giving you a clear view of impact while protecting employee privacy.
Client Account Care
Receive dedicated support from our client team, including proactive check-ins, program reviews, and help with any day-to-day needs.
Coaches
Match employees with experienced career coaches to guide them through transitions, tough decisions, or retention-sensitive moments.
Leader Support
Equip your leaders with expert advice and practical guidance to manage people challenges effectively—lightening HR’s workload and improving outcomes.
Report Snapshots
Clear, visual insights from your real-time HRHub reporting dashboard
Best-Practice Standards for Complete Security and Privacy
Our platform is built to meet the rigorous security demands of corporate enterprises, ensuring the highest standards of data protection and client confidentiality.
Learn more about our approach to Security
Discover how our platform helps organisations deliver meaningful support their people truly value:
The Marketplace has streamlined so much of our internal process. Employees can access support on their own, and we have full visibility without needing to manage every step. It’s efficient, practical, and simple to administer.
Hospitality Group
The ability to customise which providers our employees see has been incredibly valuable. It keeps everything aligned with our programs while still giving employees genuine choice. The platform is intuitive, and adoption has been effortless.
Consumer Goods Brand
Our people appreciate how” easy it is to compare options and book directly, and it has significantly reduced the administrative load on HR. Everything from credit allocation to reporting is clean and transparent.
Financial Services Company
Knowing that all providers are vetted and reviewed gives us confidence. The system is clear, secure, and makes managing employee support far smoother than traditional manual processes.
Construction Company
The ability to customise which providers our employees see has been incredibly valuable. It keeps everything aligned with our programs while still giving employees genuine choice. The platform is intuitive, and adoption has been effortless.
Consumer Goods Brand
Our people appreciate how easy it is to compare options and book directly, and it has significantly reduced the administrative load on HR. Everything from credit allocation to reporting is clean and transparent.
Retail Company
How our platform makes a real difference in navigating work, life, and everything in between.
Everything I needed was in one place — coaching, courses, wellbeing support. It saved me time and helped me choose confidently based on what suited my situation.
Jordan, Food and Beverage Industry Employee
I was surprised by how easy the Marketplace is to navigate. I could filter providers, read reviews, compare options, and book a session in minutes without needing to ask HR for help.
Alex, Technology Sector Employee
I found the system very user friendly and easy to navigate. I was able to choose which services were of greatest value to me, the providers were all professional and very quick to respond to me. All in all, an excellent service offering.
Laura, Cosmetics Industry Employee